refund policy
This Refund Policy applies to purchases of the cirQlar macOS application from SILVERSIX, made through our authorized reseller and Merchant of Record, Paddle.
14-Day Money-Back Guarantee
We want you to be happy with cirQlar. If you’re not satisfied, you may request a full refund within 14 days of your purchase — no complicated conditions.
Because cirQlar offers a free 7-day trial before purchase, we encourage you to evaluate the App fully during the trial to make sure it fits your workflow.
How to Request a Refund
You can request a refund in either of these ways:
1. Contact us at with your order/receipt details (the email used at checkout and the Paddle order or receipt number), or
2. Contact Paddle directly via the link on your purchase receipt, or at Paddle — Paddle processes the payment and issues approved refunds.
Refunds are returned to your original payment method. Processing times depend on your bank or card issuer (typically a few business days).
After a Refund
When a refund is issued, your license key is deactivated and cirQlar will return to its locked/trial state on your devices.
Please uninstall the App if you no longer wish to use it.
Exceptions and Fair Use
We may decline a refund where there is evidence of abuse or fraud, for example repeated buy-and-refund cycles, chargeback abuse, or attempts to bypass licensing.
Refund requests made after 14 days are considered on a case-by-case, goodwill basis and are not guaranteed.
Your Statutory Rights
Nothing in this policy limits any statutory rights you may have as a consumer under the laws of your country of residence (for example, EU/UK consumer withdrawal rights). Where those rights provide a longer or more favorable refund period, they apply.
Contact Us
If you have questions about our Refund Policy or cirQlar, please contact us at:
Onsite form: cirqlar.app/support